A curious feature of institutional behavior is the tendency to hire or retain executives who have failed in their jobs. A prime example of such behavior is the hiring of baseball managers. Baseball is enthralled with the familiar. So it seems the best way to get a manager’s job is to be fired from one. Despite their undistinguished records, managers like Jim Fregosi (win/loss record 1028-1095); Jerry Narron (291-341); Grady Little (385-290); Dallas Green (454-478) and a host of others were fired by one club, and then hired by another. Many were given veteran clubs with proven stars, and yet they could not win championships. Anecdotally, baseball was often accused of recycling old white men. But recent reforms in baseball have demonstrated an equality of mediocrity if you will, as baseball has recycled minority managers with losing records.
The same dysfunctional thinking occurs in American business. After being fired in the wake of the Bank of America merger, John Thain went from leadership at Merrill Lynch to head the CIT group. Robert Rubin remained as Chairman of Citicorp after the financial crisis (although he resigned in 2009). Lloyd Blankfein at Goldman Sachs and Jamie Dimon at J.P. Morgan continue in their positions.
President Obama assembled his financial team and shamelessly recycled flawed people: Ben Bernanke (Federal Reserve Chairman); Timothy Geithner (Secretary of the Treasury); Lawrence Summers (Head of the Council of Economic Advisers); Robert Rubin (economic adviser) and Jeffrey Immelt (President’s Economic Recovery Advisory Board). Without cataloging their financial sins, clearly each of them contributed in a major way to the near collapse of the American financial system.
Failing Upward
In an aptly named article, Failing Upward, Yves Smith highlights the hiring of Madelyn Antoncic as Treasurer of the World Bank. Ms. Antoncic’s previous position was Chief Risk Officer of the bankrupt Lehman Brothers:
The World Bank has appointed Madelyn Antoncic as its new vice president and treasurer.
Ms Antoncic served as Lehman Brothers’ chief risk officer from 2002 to 2007 and following the collapse of the bank, stayed on for a year as managing director and senior advisor at the Lehman Estate, helping to maximise value for creditors….
Commenting on the appointment, World Bank Group president Robert B Zoellick, says: “Known for her forthrightness, I am delighted Madelyn is taking up this important role.” See Failing Upward
Ms. Smith concludes that large financial institutions are comfortable hiring familiar people for big jobs, no matter how poorly they have previously performed.
Forthright but Ineffective
Robert Zoellick praises Ms. Antoncic’s forthrightness. Another analyst comments that she “was likely the only person on Lehman’s executive committee who had any sense.” See World Bank Taps Ex Risk Officer as Treasurer. But we then learn that senior management knew that the firm was taking on too much risk. What was Ms. Antoncic’s role in controlling risk; indeed what did she know? Was not controlling risk essentially her job?
So where was Antoncic to reign in such risk during that time? Well, she was being kicked out of executive meetings where risk was being discussed. Antoncic, with her PhD in economics and a prior 12 year stint at Goldman Sachs, might have know Lehman was taking too much risk but her opinion was blatantly disregarded when she was removed from Lehman’s executive committee in 2007. See World Bank Taps Ex Risk Officer as Treasurer
So Ms. Antoncic, the lonely voice of reason, was kicked off the executive committee. I do not know Ms. Antoncic, but her behavior raises important management questions. Did she resign from Lehman? Did she inform the Board of Directors or government regulators that the bank was taking on too much risk and might collapse? No, she continued to collect her paycheck, a monument to her ineffectiveness and her questionable ethics. If she was one of my employees, I would have fired her. Forthright but ineffective just does not cut it.
Too Comfortable
Executives become too comfortable. Instead of hiring a challenging subordinate who can bring fresh ideas, they are more likely to hire a loyal unchallenging stalwart who can maintain the status quo. In a more cynical view of things, I would suspect that Mr. Zoellick found the right employee in Ms. Antoncic. She would be beholden to him, be loyal to a fault and never challenge his decisions. Unfortunately, these are valued traits in corporate America and in government and can be summarized: “go along and get along.”
In my own experience I watched poor performing executives fail and then be promoted to a larger assignment. I once quipped that you could not be promoted until you made at least a $500m dollar mistake. That would demonstrate that you were a real player. Obviously, Ms. Antoncic was a “real player.” It took a real talent to be part of team which bankrupted a major investment bank and nearly crashed the entire economy.
The financial crisis will remain intractable as long as we continue to recycle the same financial players and government advisers who got us into this mess. We need smart people with new ideas and different energy who can get us out this quagmire. It is going to take the truly exceptional Board of Directors, CEO or US President to get rid of the wrong people, locate and hire the right people, and break with the past. Perhaps it is time to afflict the too comfortable.
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